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Frequently Asked Questions

The most commonly asked questions we receive.

How can I tell if my house is at risk of water damage?

Look for signs like water stains, peeling paint, warped floors, and a musty smell. Regularly inspect your home for leaks to prevent water damage.

Why does my shower get cold when someone flushes the toilet?

This happens because of a sudden drop in cold water pressure, which affects the balance of hot and cold water. Installing a pressure-balanced valve in your shower can solve this problem.

What's the real story behind 'flushable' wipes?

Despite the label, 'flushable' wipes don't break down like toilet paper and can cause significant blockages in your pipes and the sewer system. It's best to toss them in the trash.

Are chemical drain cleaners really okay to use?

While they can offer a quick fix, chemical drain cleaners might damage your pipes over time. For safer alternatives, consider using a plunger or a plumber's snake or call a professional.

How can I reduce my household's water usage without a major lifestyle change?

Installing water-efficient fixtures, fixing leaks promptly, and adopting good habits can significantly reduce your water usage without impacting your daily life.

Why does my sink smell like a sewer?

This can be caused by food that is trapped in drains, a dry P-trap, or a blocked vent pipe. Cleaning the drain and ensuring proper venting can help eliminate the odor.

Can my water heater last forever with the right care?

No appliance lasts forever, but with regular maintenance, including flushing the tank annually and checking the anode rod, you can extend your water heater's life significantly, often beyond a decade.

How often do I need to have my plumbing system checked out?

It's wise to schedule a professional inspection at least once every two years or so to catch any potential issues early. This will help maintain the health of your plumbing system.

Can I upgrade my bathroom without causing a plumbing crisis?

Yes, you can. Planning carefully and working with a professional plumber will ensure your upgrades go smoothly without any unwanted surprises.

What's the best way to prepare my pipes for a chilly winter?

Insulate your pipes in cold weather, especially those in unheated areas, disconnect outdoor hoses, and keep your home heated to prevent freezing and bursting.

Is DIY plumbing a good idea, or should I hire a professional plumber?

While small tasks like changing a showerhead are DIY-friendly, complex jobs require the expertise of a professional plumber to avoid costly mistakes and ensure safety.

What are the signs that my sewer line is damaged?

Signs include foul odors, slow draining, unusual sounds from the toilet, and lush patches in the yard. If you notice these, it's time to call a plumber.

What's the deal with hard water, and should I be worried about it?

Hard water has higher levels of minerals such as calcium and magnesium. While it's not a health hazard, it might lead to buildup in your pipes or appliances, reducing efficiency. A water softener system can mitigate these issues.

Is it true that what goes down the garbage disposal doesn't always disappear?

Yes, it's true. Garbage disposals can handle a lot, but not everything. Avoid putting fibrous foods, bones, and non-food items down into the disposal to prevent clogs and damage.

How do I know if my pipes are leaking?

Watch for signs like unexplained spikes in your water bill, musty odors, or visible mold and damp spots. Hearing water running when no taps are open can also indicate a leak.

Why is my water pressure low, and how can I give it a boost?

Low water pressure is sometimes caused by clogged pipes, leaky pipes, or even municipal supply issues. Cleaning or replacing your showerhead and faucets can help, but you might need a plumber to diagnose and fix underlying problems.

Can my toilet really affect my water bill that much? Tips for efficiency?

Absolutely. Leaking toilets can waste gallons of water daily, spiking your water bill. Consider installing a low-flow toilet and regularly check for leaks to keep your bill in check.

What's the secret to keeping drains happy and clog-free?

Regular maintenance is key. Use a strainer to catch any debris and avoid pouring grease down the sink. Running hot water through the drains weekly can also help keep things flowing smoothly.